Shipping policy

How does shipping & delivery work?

Orders are shipped within 3 business days. Once your order has shipped, you’ll receive an email with tracking details so you can keep a close eye on your order until it reaches its destination. 

Free shipping on orders over $99.99. Insured shipping options available up to $300 worth of products in case there are delivery issues from Australia Post, where products will be resent if delivered incorrectly.

Please note if you order multiple items in a single order, items may ship from multiple locations depending on stock availability. We do this to ensure you receive your full order as fast as possible.   

Delivery timeframes vary depending on your location. If you select express shipping, you can expect your order to arrive within 2 to 5 business days after shipped from Australia Post. Choose standard shipping and you can expect your order to arrive within 2 to 8 business days after shipped from Australia Post. Standard shipping is free for all orders over $99.99. 

The table below shows delivery timeframes for both metro and regional areas after product is dropped off to Australia Post. 

Express Shipping: 2 - 5 Business Days

Standard Shipping: 2 - 8 Business Days

We primarily use Australia Post for most deliveries within Australia. 
 
*Please note: All shipping timeframes are based on the advertised date of dispatch. Should your item have a pre-order date (advised on the product page), this is the approximate date of dispatch and delivery of pre-order items will occur within the timeframes listed above.